Support

Downstream is structured training for any Concept2 erg. If you need help, we're glad to hear from you.

Contact us

Email support@rowdownstream.app and we'll get back to you. You can also reach us in the app under Settings → Contact. Including your device and a short description of what happened helps us sort it out faster.

Common questions

Connecting an erg. Wake the PM5, press Connect on the monitor, then tap Scan in Downstream and pick it from the list. Downstream remembers it and reconnects on its own next time.

Heart rate. A PM5 chest belt, a Bluetooth strap, or an Apple Watch all work — no extra cost.

Deleting your account. See account deletion.

Privacy

How we handle your data is at rowdownstream.app/privacy.